Home » Privacy Policy

Concerned about respecting internet users’ privacy, the company Les Merveilles du Pacifique (hereinafter referred to as “the Company” or “we”) is committed to ensuring that the collection and processing of personal information are carried out in accordance with EU Regulation No. 2016/679 of the European Parliament and Council of 27 April 2016 on the Protection of Natural Persons with regard to the processing of personal data and on the free movement of such data, hereinafter “GDPR”, and all relevant provisions of applicable French law.

1. DATA CONTROLLER

Les Merveilles du Pacifique, located at 7 rue Réaumur – 75003 Paris – France.
Registered with the Paris Trade and Companies Registry.

2. COLLECTED DATA

Your personal data is collected and processed on the following legal bases:

  • In the context of the execution of a contract;
  • For legitimate interests;
  • Based on your consent;
  • In order to ensure compliance with our legal and regulatory obligations.

2.1 Data about you

In general, your data is collected directly from you during:

  • Your subscription to one of the Company’s newsletters and/or communications;
  • Your browsing on the Site;
  • Certain partnerships offering services from the site;
  • Your remote purchases.

We may collect and process the following personal data:

  • Identification data (e.g., name, surname, date of birth, email address, postal address, phone number);
  • Connection data (e.g., IP address, login logs);
  • Billing data (e.g., means and history of payment, transaction data, invoices);
  • Commercial data (e.g., data necessary for loyalty actions, prospecting, satisfaction surveys, statistics, and promotional operations).

Cookies and other trackers or similar technologies (hereinafter “cookies”) may be installed and/or read in your browser when you visit the Site.

3. PURPOSES OF PROCESSING

We use the data mentioned in the previous article for the following main purposes:

3.1 Operations necessary for the provision of products or services

  • Processing your order for products or services and executing this order;
  • Managing subscriptions to our newsletters and/or email alerts;
  • Invoicing;
  • Payment processing;
  • Managing deliveries and order tracking;
  • Customer relations: providing a customer service accessible by mail, phone, email, or instant messaging chat for any questions or complaints;
  • Conducting satisfaction surveys;
  • Sending information on changes or developments of our services;
  • Managing unpaid debts and disputes;
  • Managing the exercise of your rights regarding your personal data;
  • Verifying compliance with applicable legislation, our contracts, and terms and conditions.

3.2 Marketing and commercial prospecting operations

  • Sending marketing, advertising, and promotional offers related to our products and services;
  • Personalised loyalty or commercial prospecting actions;
  • Implementing contests or other promotional activities;
  • Collecting customer feedback;
  • Developing commercial statistics.

3.3 Operations related to commercial partnerships

  • Sending marketing, advertising, and promotional messages regarding partners’ products and services;
  • Displaying targeted advertisements;

4. DATA RETENTION PERIOD

Your personal data is retained for a period that complies with legal provisions and is proportionate to the purposes for which it was collected.

5. RECIPIENTS OF YOUR PERSONAL DATA

Your personal data is communicated to the following persons:

5.1 Internally, to the Company

Your data is communicated to the internal services of the Company.

5.2 Our Commercial Partners

They promote products or services for their own account or for that of advertising advertisers.

6. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

We retain your personal data within the European Union. However, if we need to transfer your data to subcontractors or commercial partners outside the Union, we will ensure that such processing is governed by the standard contractual clauses of the European Commission.

7. YOUR RIGHTS

In accordance with applicable legal and regulatory provisions, you have the following rights:

  • The right to access your data;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to data portability;
  • The right to object;

You can exercise your rights by contacting the Data Protection Officer at:

Les Merveilles du Pacifique
7 rue Réaumur – 75003 Paris – France
Email: contact@lesmerveillesdupacifique.com

8. OPPOSITION TO COMMERCIAL OFFERS

You may oppose commercial solicitations at any time according to the procedures provided for the relevant communication medium.

9. SECURITY OF PERSONAL DATA

As the data controller, we take all necessary measures to preserve the security and confidentiality of the data.

10. UPDATES TO PERSONAL DATA PROTECTION POLICY

This policy may be modified at any time. In case of significant changes, Les Merveilles du Pacifique will inform you of the updated policy.